FAQ

Do you have a question about the ticket sales? Take a look at the FAQ. If your question is not in the list, please ask your question via the form below.

General

Can I bring my hockey stick?

Yes, you can bring your hockeystick with you.

Can I buy food or beverages at the venue?

Yes, there is a possibility to buy food or beverages.

How can I pay at the venue?

All the matches in the Netherlands are completely cashless events. Consumptions can be paid with PIN card and credit card.

My son/daughter would like to become a ball boy/girl or walk onto the pitch with one of the players. Is this possible?

Unfortunately, it is no longer possible to apply for this. This has already been arranged.

Tickets

How do I order tickets?

You can book e-tickets via the website, after which the tickets will be sent to you by e-mail.

How do I make the payment for the tickets?

The Paylogic system accepts payments by iDeal and by credit card.

I am having trouble with my reservation or payment through Paylogic. What should I do?

You can get in touch with the Customer Service by using the contactform.

Can I buy tickets for a group?

If you want to order tickets for 20 persons or more, you can get in touch with the Customer Service .

I have bought tickets but I can’t come after all. Can I return them?

Tickets cannot be returned to either the KNHB or Paylogic. They can only be resold through Resell . This is the event's own resell platform. The platform offers you a reliable place for the verified resale and purchase of previously purchased event tickets.

Can I buy tickets anywhere else?

Paylogic is the only official ticket supplier. You may come across tickets being sold elsewhere for higher prices. The KNHB takes no responsibility for this.

How do I get access to the Wagener Stadium?

Your ticket will be scanned at the entrance, then you can enter the event site. Please note that there will be a baggage check for safety purposes after your ticket is scanned.

Where can I park my car?

Wagener Stadium

Visitors can park in parking lot P1B. You can buy a parking ticket for this. Once P1B is sold out it is possible to buy parking tickets for RAI Amsterdam. Shuttle buses will be used from RAI Amsterdam to and from the stadium.

Public transport

How do I get to the Wagener Stadium using public transport?

If you are travelling by public transport you can visit 9292.nl/en to plan your personal route to the stadium. The entrance to the Wagener Stadium is located at the Nieuwe Kalfjeslaan in Amstelveen. The bus stop at the corner of the Kalfjeslaan and the Amstelveenseweg is about a 5-minute walk from the Wagener Stadion.

Do you have another question?